Website Privacy Policy

Website Security and Privacy statement
  • About this Security and privacy statement
  • Acceptance and changes to Security and privacy statement
  • Security of information
  • Information collected
  • Collection of IP addresses
  • Cookies
  • Web Analytics
  • Tracking and Advertising
  • How we handle e-mail
  • Third party software
  • Use and disclosure of information
About this Bank Makramah Limited Website Security and Privacy statement

This Bank Makramah Limited (BML)’s Website Security and Privacy Statement apply to this website (“Bank Makramah Limited website”, “www.bankmakramah.com”) which is operated by BML. BML understands and appreciates that you, as BML website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. We are committed to protecting your privacy. This BML Website Security and Privacy Statement explain how your information will be treated as you access and interact with the BML website.

As technology evolves, we will continue to strive to provide you with better, and more customized services and with a more effective website. We encourage you to review the BML Website Security and Privacy Statement periodically because it may change from time to time.

The BML Privacy Statement is contained in the BML General Terms and Conditions. It explains how BML generally protects your privacy and confidentiality and how BML treats your personal information, including any personal information collected in accordance with this BML Website and Security Statement.

Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the BML Website indicates your acceptance of the BML Website Terms of Use and the BML Website Security and Privacy Statement.

BML may at any time vary the Website Security and Privacy Statement.

Security of information

BML takes reasonable steps to preserve the security of cookie and personal information in accordance with the BML Website Terms of Use and this BML Website Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, BML currently uses 128 bit SSL encryption.

BML regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although BML strives to protect such information, BML cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Information collected

The information that BML collects about you is dependent on how you use the facilities offered by the BML website.

If you visit an unsecure area of the BML website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

The BML website might offers a number of interactive facilities including tools such as live chat, calculators, online surveys and application forms.

By using an interactive facility on the BML website you agree that BML may collect and retain any personal information that you enter when using these interactive facilities, and that we can use that personal information to contact you about our products and services and for any other purpose set out in the BML Privacy Statement. You agree that this applies even if you save, suspend or cancel the interactive facility, without submitting your information to us.

Any personal information collected from the website will be treated in accordance with the BML’s Privacy Statement.

We will not submit online application forms or online surveys without your consent. As per privacy protection and information security policy, BML never requests its customers to disclose the account number, Debit card information, user ID, Personal Identification Number (PIN), Telephone Identification Number (TIN), login and transaction passwords or any such information through e-mails. Any e-mail or written communication received by the customer, which appears to have been sent from BML seeking a customer’s personal and confidential information, should not be answered and BML should be advised. The BML website may also contain links to the websites of third party providers of goods and services (“Third Party websites”). If you have accessed Third Party websites through the BML website and if those third parties collect information about you, BML may also collect or have access to that information as part of our arrangements with those third parties. BML is not responsible for the content of Third Party websites. Links are provided for convenience only and do not represent any endorsement by BML of products offered by the site owner.

Where you access a Third Party website from the BML website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.

Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.

Collection of IP addresses

It is necessary for BML to collect your IP address for your interaction with various parts of the BML website. Your IP address is the identifier for your computer when you are using the internet.

For instance, BML collects and stores your IP address when you log into BML Internet Banking. As part of our security for BML Internet Banking, BML uses this information when we attempt to detect and prevent fraudulent transactions in Internet Banking. We store your IP address for security, audit and reporting purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behavior or fraud issues, such as unauthorized access to your, or our computer systems or fraudulent transactions.

contact image contact image

Quick Message or Inquiry?

For direct comments, feedback, or brief questions, fill out the form below. We're committed to getting back to you promptly.